Hi, I'm Keith Queen — Senior Loan Officer at NorthStar Mortgage Advisors. Whether you're a sales agent who needs a lender that actually picks up the phone, or a buyer trying to figure out if you can afford the home you love, I'm here to make the financing part simple.
If you're a sales agent, you already know the drill: a buyer falls in love with a floor plan, the contract gets written, and then the financing turns into a black box. Calls go unreturned. Updates stop. The buyer panics. And you're stuck in the middle trying to keep the deal alive.
I work the other way. As a Senior Loan Officer with NorthStar Mortgage Advisors, I'm available seven days a week, I return texts and calls quickly, and I keep both you and your buyer in the loop the whole way through. If something's off with the loan, you'll hear it from me first — not from a buyer who's been freaking out for two days.
For buyers, that means someone who'll explain things in plain English, walk you through what you can actually afford, and find a loan that fits your real life — not a one-size-fits-all program that doesn't work for you. I've helped buyers across every situation you can think of, and I'll tell you straight whether a deal makes sense or not.
Whether we've worked together before or you're calling me for the first time, here's what working with me looks like.
Or text you back fast. Nights, weekends, grand openings — if there's a buyer with a question or an agent with a deal on the line, I'm reachable.
No jargon, no runaround. Buyers will know exactly what their payment looks like, what they qualify for, and what the next step is — every time.
Agents shouldn't have to chase me for updates. If something changes on a file — good or bad — you and the buyer will hear it from me first.
If another lender said no, send the file my way. I've found a path forward on plenty of loans others couldn't figure out — and I love proving it can be done.
Not every buyer fits the standard mold — and they shouldn't have to. Here are some of the programs I use most often to help people get into the home they actually want.
Whether you've got a buyer with questions, a deal that's gone sideways, or you're just shopping for homes and trying to figure out what you can afford — call, text, or send me a quick note.